Ship To in AR Does Not Always Get Populated With Custno

  • Created:
  • / Author: tombucci
Issue

The ship to file, ARADDR does not always get populated with the cunstomer number. This happens in Pro 2010

Solution or Workaround

PTR 91638 is being reviewed for a fix.

 

Steps to Duplicate

Steps to Recreate
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1. Enter a sales order for ACP1 and change the shipping to the customers ship to on file.
2. Ship the oder and invoice.
Check ARADDR and note there is nothing populated in CUSTNO.
I have been able to reproduce this by having the ship to set to default or not. It does not matter if address 1 is the same as the bill to address.
Additional Information
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This data problem causes additonal problems after archiving AR data and purging old data. All records in ARYADR with no CUSTNO will be deleted regardless of the invoice data and the cuttof date of the purge entered. I will enter a seperate PTR for that issue.

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