Questions and Answers

Q: After selecting a vendor when creating a payable, there is a long delay in populating the Payment Priority and Terms ID field in the Enter Payables screen. In some cases these fields never get populated.

This situation usually involves a custom payment term assigned to a vendor and is affected by how the custom payment term was setup. It occurs when the fiscal calendar has no work days selected and the custom payment term has either any of the following options selected:

• move date to the preceding work day
• move date to the following work day

If these options are selected, Sage Pro ERP attempts to find the next available work day to calculate the due date of the payable. In the above scenario, Sage Pro will create a payable due date outside the 3 year fiscal calendar window.

A: Refer to the list below to help troubleshoot this issue:

Verify which vendor payment term is assigned to the vendor that is causing the issue.

1. 1. Under the Maintain menu, click Vendors; the Vendor Maintenance screen should appear.
   2. Select a vendor from the  Vendor picklist.
   3. Click the Purchases tab.
   4. Locate the Payment Terms field, the payment term can be found here.
2. Verify whether either of the following options is selected for If due/discount date is not a business work day:
   • move date to the preceding work day
   • move date to the following work day

With either selection, the fiscal calendar should have at least one work day selected. Otherwise, Sage Pro will continue to look for the next work day to calculate the due date. Follow the steps below:

1. Open System Manger (SM).
2. Under the Maintain menu, point to Companies and click Fiscal Calendars.
3. Select the appropriate company from  Company picklist.
4. Select the appropriate fiscal year from the Fiscal Year picklist.
5. Click the Main tab.
6. Verify that there is at least one work day selected in the Working Days section of this tab.

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