Issue

The Generate Recommended Orders screen is not displayed after saving a drop ship sales order.

Solution or Workaround

There are three conditions that must be met in order for the Generate Recommended Orders Screen to appear after saving a drop ship sales order:

Purchase Setting in Item Master Maintenance

The Purchase setting must be enabled for the drop ship item.

1. Open the Inventory Control (IC) application module.
2. Under the Maintain menu, point to  Inventory Items and click Item Master.
3. Select the drop ship item from the Item picklist.
4. Navigate to the Settings tab and ensure that Purchase checkbox is selected.

Drop Ship Setting in Item Master Maintenance

The Drop Ship check box should be selected in the Line Item Detail tab of the Enter Orders screen.

1. Open the Inventory Control (IC) application module.
2. Under the Maintain menu, point to  Inventory Items and click Item Master.
3. Select the drop ship item from the Item picklist.
4. Navigate to the Settings tab and ensure that Purchase check box is selected.

Drop Ship option is selected when creating the Sales Order

When creating the drop ship sales order, verify that the drop ship option is selected from the Line Item detail tab located on the Enter Orders screen.

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