Issue
Commissions are not calculated for AR invoices if it has been paid immediately after creation.
Steps to Recreate
The following was reproduce in sample company 99.
- Open the Order Entry (SO) application module.
- Enable the following options in SO setup:
- Calculate Sales Commissions
- Rate Source for Sales People
- Commission Calculation Basis for Sale
- Pay at Shipment.
- Open the Accounts Receivable (AR) application module.
- Create an invoice using line item A2EW and assign a commissioned salesperson.(example salesperson AM.)
- Save the invoice and do not create a receipt.
- Click Proceed.
- Create a second invoice identical to the first invoice and click Receipt.
- Pay the second invoice in the receipt screen.
- Open the SOSCMT table.
- Locate the record created by the first invoice, the status field is populated with “S” indicated the order has been shipped. This invoice will display on the commission due report.
- Locate the record created by the second invoice, the tdate field is blank and the status field is populated with “receipt” indicating the order has not been shipped. As a result the commission due report will not find this invoice.
© Copyright Sage Software