“Error 55: Memory variable file is invalid” Message Appears When Opening A Transaction Screen

  • Created:
  • / Author: tombucci
Issue

The following error may appear when opening a transaction screen, such as Enter Shipments in the Order Entry module:

Error 55: Memory variable file is invalid. Called from: g_cgtary

Solution or Workaround

Important Data edits should only be done by a Sage Certified Consultant or Business Partner. Create a full and verified backup before proceeding. This should first be attempted in a test installation and the results should be fully verified before implementing in a live system.

This error is caused by a corruption in the Fldary memo field for a record in the SYCPATH table. This field contains memory variables (arrays) to quickly load screens into Sage Pro ERP.

To resolve the issue, identify the record containing the corrupted data and clear the contents of this field. Clearing the contents in this field for all records could be a quicker resolution. The fields will be repopulated with the correct memory variables when the transaction screen is reopened.

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