Issue

This was tested and reproduced on a multilevel Bill of Materials (BOM) in Company 99.
1.Open the Production Entry module (this also applies to Work Orders and Shop Control).
2.Under the Print menu, click Bill of Materials.
3.Select a BOM to print.
4.On the options grid, select “Summary” for Report Type and leave all other options as default.
5.Click Generate and Preview.
6.In Level field, the “0” line item shows a quantity of “1.” Printing from preview toolbar will also print a “0” level and a quantity of “1.”
7.Click Esc to exit the preview.
8.Print the report from the Bill of Materials Listing option grid. This prints a quantity of “0” for the “0” level.
9.Attempt to renter information into the option grid. The Qty Mult Factor field has defaulted to zero.
10.Renter grid information and set the Qty Mult Factor field to any number other than zero. The value that was entered will display in the print preview. However when this report is printed, the quantity appears as “0” not the value that was entered.
Note: There have been reports that the multifactor sometimes defaults to two or three, instead of zero. This will result in the default number being printed and not the chosen number.

Solution or Workaround
If this occurs, do not use the reenter option. Exit the screen and reenter all the information and reprint. Product Trouble Report (PTR) 80395 has been created for this issue and it has been fixed in Sage Pro ERP 7.4.

© Copyright Sage Software