Why are There Issues With Customer and Vendor Terms When Working Days are Not Defined in the Fiscal Calendar?

Questions and Answers

Q: In Sage Pro 7.3 when selecting a Terms ID for a customer or vendor during transactions in Accounts Payable (AP) or Accounts Receivable (AR), the following issues may occur if Working Days are not defined in the Fiscal Calendar:

  • Performance Issues Long delays from when the term is selected until the screen refreshes with the payment term.
  • Large Values Large values populate the Payment Discount Days and Net Due Days fields in the Enter Payables screen in AP or Invoices screen in AR.Example
    The Payment Discount Days and Net Due Days fields are populated with “900” in the Enter Payables screen in AP. Exceptionally large values in these fields will be indicated by asterisks.
  • Incorrect Future Year The incorrect future year populates the Discount Date and Due Date fields in the Enter Payables screen in AP or Invoices screen in AR.

A: Sage Pro ERP 7.3 introduced enhanced vendor and customer terms that now provide an option to adjust the due date and discount date if it is not a business work day. In AP, these options can be found in the Vendor Payment Terms Maintenance screen:

  1. Under the Maintain menu, click Vendor Payment Terms.
  2. Click Terms.
  3. There are several options for If due/discount date is not a business work day:
    • leave date unchanged
    • move date to the preceding work day
    • move date to the following work day

If a term has either move date option selected, the Working Days settings in the Fiscal Calendar will be used to calculate the new dates. To assign Working Days for a company, follow the steps below:

  1. Open System Manager.
  2. Under the Maintain menu, point to Companies and click Fiscal Calendars.
  3. Select at least one day for Working Days.
  4. Click Save.

Vendor and customer terms should now function correctly.

© Copyright Sage Software

Leave A Comment?